Who will deliver my Muggi Cup Holder?

For the Republic of Ireland, we use An Post as our delivery service. Once dispatched, your Muggi order would generally take between 2-3 working days to be delivered. If you haven't received your Muggi order within 10 working days, please contact us here. You can also contact our Customer Care Tea...

Why do you need my Eircode & phone number when purchasing the Muggi?

When you are purchasing the Muggi Cup Holder on our website, you will see that we ask for your Eircode and phone number within the checkout process. Why we need your Eircode: It is unique to every property in Ireland and therefore helps our couriers identify the exact house when delivering to a ru...

How long will it take to deliver a replacement Muggi Cup Holder?

Once processed by our team, the replacement Muggi Cup Holder can take between 2-3 working days. We use An Post to deliver throughout the Republic of Ireland. However, delivery may take longer during holiday seasons.   If you have any further issues or queries, please feel free to conta...

How long will it take to deliver my Muggi Cup Holder?

To ensure same day dispatch, we recommend that you order your Muggi Cup Holder before 12pm Monday-Friday. Once it has been dispatched, orders generally take between 2-3 working days to be delivered throughout the Republic of Ireland. However, delivery may take longer during holiday seasons. If yo...

Do you charge to deliver the Muggi Cup Holder?

Every Muggi Cup Holder purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. If there is a need to return the Muggi, please contact our Customer Care Team and they will help guide you through the returns process.

Who do I contact if my Muggi has not been delivered within 10 working days?

In the unlikely event that you have not received your Muggi Cup Holder within 10 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you. Your order number is unique to you, and you would have received this in your 'Order Confirmation' e...

Why won’t my Muggi order go through?

We do understand that things can go wrong sometimes. To help you resolve this, here are a few reasons why your Muggi order may not have been successful: Incorrect debit/credit card details: If you have made any wrong entries or have submitted the wrong information, then your purchase will not go t...

Why can I not use a PO Box as my delivery address for my Muggi order?

Our couriers cannot deliver your Muggi Cup Holder to a PO Box as they are too small to hold packages and will be sent back to us. Therefore, please only use a residential/street address when you order from our website. If you have any further issues or queries around this, please do feel free to ...

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