What happens if I am not home when my Liquid Level Indicator is delivered?

If you believe that you will not be at home when your Liquid Level Indicator will be delivered, you can leave a note for our couriers to leave your parcel with a neighbour or in a safe area of your home/garden e.g., porch.

Why can I not use a PO box as my delivery address when I order the Liquid Level Indicator?

Our couriers cannot deliver your Liquid Level Indicator to a PO Box as they are too small to hold packages and will be sent back to us. Therefore, please only use a residential/street address when you order from our website. If you have any further issues or queries around this, please do feel fr...

How can I change/cancel my Liquid Level Indicator order?

To make changes to your Liquid Level Indicator order or to cancel it, you can reply to the ‘Order Confirmation‘ email that you would have received after your purchase with your order number and tell us what you would like to change or amend. Alternatively, you can email our Sales Team direct on s...

How can I change the delivery address on my Liquid Level Indicator order?

If you would like to change the delivery address for your Liquid Level Indicator order, please contact our Sales Team directly. You can do this by responding to the ‘Order Confirmation‘ email you received directly after you purchased on our website, or you can email them direct on sales@uccellodesig...

Can I request that my Liquid Level Indicator be left with a neighbour?

If you would like your Liquid Level Indicator to be left with a neighbour here are some options: You can input your neighbor’s address as the shipping address. Alternatively, you can leave a note in the note section when purchasing on our website and we will forward this note to our couriers...

Why we need your Eircode & Phone Number when you order your Liquid Level Indicator

Why we need your Eircode: Your Eircode is unique to your property here in Ireland and therefore helps our couriers identify the exact house when delivering to a rural area or house without a number. To ensure the fastest delivery possible please include it with your order. If you do not know you...

How long will it take to deliver my Liquid Level Indicator?

To ensure same day dispatch, order your Liquid Level Indicator before 12pm Monday-Friday. Once dispatched, orders generally take between 2-3 working days to be delivered throughout the Republic of Ireland. However, delivery may take longer during holiday seasons.

Who do I contact if my Liquid Level Indicator has not been delivered within 10 working days?

In the unlikely event that you have not received your Liquid Level Indicator within 10 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you. Your order number is unique to you, and you would have received this in your ‘Order Confirmat...

Do you charge delivery for the Liquid Level Indicator?

Every Liquid Level Indicator purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. If there is a need to return the Liquid Level Indicator, please contact our Customer Care Team and they will help guide you throug...

How long will it take to deliver my replacement Liquid Level Indicator?

Once processed by our team, the replacement Liquid Level Indicator can take between 2-3 working days. We use An Post to deliver our daily living aids throughout the Republic of Ireland. However, delivery may take longer during holiday seasons.   Should you have any further questions, p...

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