How long will it take for the customer care team to respond?

Our Customer Care team works hard to support all of our valued customers. We aim to respond to your query and/or issue within 24 hours of receiving it. Should it take longer to resolve your issue, we will of course, contact you to let you know.

How can I share photos and videos of my Uccello product online?

Should you wish to share your feedback/review in the form of an image or a video, please feel free to contact our Customer Care Team via email with the file and we can share it across our social media channels as well as our customer video reviews page. Email: customercare@uccellodesigns.com Alter...

How can I share my feedback about Uccello Products with Uccello Designs?

You can share your feedback/review of our daily living aids in a number of ways. We invite you to do so in a manner that is easier for you. You can share your feedback and/or review with us on: Facebook Google Our contact us page  Emailing Customer Care directly – customercare@uccel...

How do I contact the Uccello Designs Customer Care Team?

If you would like to contact Uccello Designs for any reason, our Customer Care Team will be happy to assist you. You can contact our team via email or by filling in your contact details with your issue and/or query here on our website. Customer Care contact email: customercare@uccellodesigns.c...

Where can I follow Uccello Designs online?

If you would like to keep up to date with Uccello Designs, please feel free to follow us on our social media platforms. Facebook  Instagram  Twitter YouTube   LinkedIn  We share more about our current daily living aids, new product launches and amazing customer reviews we receive...

Who do I contact if I have any issues or queries?

If you have any queries or issues before, during, or after your purchase of Uccello daily living aids, please contact our Customer Care Team via our contact form or you can email them directly at customercare@uccellodesigns.com. They are always happy to help. We aim to respond to any issues/queri...

Who do I contact if my order has not been delivered within 10 working days?

In the unlikely event that you have not received your order within 10 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you. Your order number is unique to you, and you would have received this in your ''Order Confirmation'' email dire...

To use this tool, you will need to highlight the text and click play to activate the speech tool

To use this tool, you will need to highlight the text and click play to activate the speech tool

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